We provide tracked worldwide shipping on all orders. You can enjoy insured shipping on every order you place with us. Should you have any issues with your order, we are committed to resolve the matter.
After you order, we typically have a 3-4 day processing time to fully verify and fulfil your order and send you an email containing your order's tracking number. In case you don’t receive an email containing this information please contact us via email@example.com and include your order number in the email.
All of our products have the same time frame of process and transit. Once you receive a notification email with tracking information, please allow at least 2-3 weeks or 12-20 days for your order/s to be delivered.
Sometimes we ship orders for single customer separately. This is due to item availability and other stock, warehouse and processing factors.
If your order hasn’t arrived within the given time frame, please contact us via firstname.lastname@example.org.
If it has been more than 45 days since the order was placed and tracking data is showing, you can request for a refund or make a request to have the order be re-sent.
Custom duties, import taxes and charges are not included in our base price as each country has different custom duties, import taxes and charges depending on local Law and Regulations.
Customs in some countries are more comprehensive than others in their collection of custom duties, import taxes and charges.
Shipping Rates for Insured Shipping & Handling:
By checking the box before "I confirm that I have read, understood and agreed with your Terms of Service." you agree also with our Shipping Policy.